Agent Skills

product-analytics

Use when defining product KPIs, building metric dashboards, running cohort or retention analysis, or interpreting feature adoption trends across product stages.

Install

npx skills add https://github.com/alirezarezvani/claude-skills --skill product-analytics
SKILL.md

Product Analytics

Define, track, and interpret product metrics across discovery, growth, and mature product stages.

When To Use

Use this skill for:

  • Metric framework selection (AARRR, North Star, HEART)
  • KPI definition by product stage (pre-PMF, growth, mature)
  • Dashboard design and metric hierarchy
  • Cohort and retention analysis
  • Feature adoption and funnel interpretation

Workflow

  1. Select metric framework
  • AARRR for growth loops and funnel visibility
  • North Star for cross-functional strategic alignment
  • HEART for UX quality and user experience measurement
  1. Define stage-appropriate KPIs
  • Pre-PMF: activation, early retention, qualitative success
  • Growth: acquisition efficiency, expansion, conversion velocity
  • Mature: retention depth, revenue quality, operational efficiency
  1. Design dashboard layers
  • Executive layer: 5-7 directional metrics
  • Product health layer: acquisition, activation, retention, engagement
  • Feature layer: adoption, depth, repeat usage, outcome correlation
  1. Run cohort + retention analysis
  • Segment by signup cohort or feature exposure cohort
  • Compare retention curves, not single-point snapshots
  • Identify inflection points around onboarding and first value moment
  1. Interpret and act
  • Connect metric movement to product changes and release timeline
  • Distinguish signal from noise using period-over-period context
  • Propose one clear product action per major metric risk/opportunity

KPI Guidance By Stage

Pre-PMF

  • Activation rate
  • Week-1 retention
  • Time-to-first-value
  • Problem-solution fit interview score

Growth

  • Funnel conversion by stage
  • Monthly retained users
  • Feature adoption among new cohorts
  • Expansion / upsell proxy metrics

Mature

  • Net revenue retention aligned product metrics
  • Power-user share and depth of use
  • Churn risk indicators by segment
  • Reliability and support-deflection product metrics

Dashboard Design Principles

  • Show trends, not isolated point estimates.
  • Keep one owner per KPI.
  • Pair each KPI with target, threshold, and decision rule.
  • Use cohort and segment filters by default.
  • Prefer comparable time windows (weekly vs weekly, monthly vs monthly).

See:

  • references/metrics-frameworks.md
  • references/dashboard-templates.md

Cohort Analysis Method

  1. Define cohort anchor event (signup, activation, first purchase).
  2. Define retained behavior (active day, key action, repeat session).
  3. Build retention matrix by cohort week/month and age period.
  4. Compare curve shape across cohorts.
  5. Flag early drop points and investigate journey friction.

Retention Curve Interpretation

  • Sharp early drop, low plateau: onboarding mismatch or weak initial value.
  • Moderate drop, stable plateau: healthy core audience with predictable churn.
  • Flattening at low level: product used occasionally, revisit value metric.
  • Improving newer cohorts: onboarding or positioning improvements are working.

Anti-Patterns

Anti-pattern Fix
Vanity metrics — tracking pageviews or total signups without activation context Always pair acquisition metrics with activation rate and retention
Single-point retention — reporting "30-day retention is 20%" Compare retention curves across cohorts, not isolated snapshots
Dashboard overload — 30+ metrics on one screen Executive layer: 5-7 metrics. Feature layer: per-feature only
No decision rule — tracking a KPI with no threshold or action plan Every KPI needs: target, threshold, owner, and "if below X, then Y"
Averaging across segments — reporting blended metrics that hide segment differences Always segment by cohort, plan tier, channel, or geography
Ignoring seasonality — comparing this week to last week without adjusting Use period-over-period with same-period-last-year context

Tooling

scripts/metrics_calculator.py

CLI utility for retention, cohort, and funnel analysis from CSV data. Supports text and JSON output.

# Retention analysis
python3 scripts/metrics_calculator.py retention events.csv
python3 scripts/metrics_calculator.py retention events.csv --format json

# Cohort matrix
python3 scripts/metrics_calculator.py cohort events.csv --cohort-grain month
python3 scripts/metrics_calculator.py cohort events.csv --cohort-grain week --format json

# Funnel conversion
python3 scripts/metrics_calculator.py funnel funnel.csv --stages visit,signup,activate,pay
python3 scripts/metrics_calculator.py funnel funnel.csv --stages visit,signup,activate,pay --format json

CSV format for retention/cohort:

user_id,cohort_date,activity_date
u001,2026-01-01,2026-01-01
u001,2026-01-01,2026-01-03
u002,2026-01-02,2026-01-02

CSV format for funnel:

user_id,stage
u001,visit
u001,signup
u001,activate
u002,visit
u002,signup

Cross-References

  • Related: product-team/experiment-designer — for A/B test planning after identifying metric opportunities
  • Related: product-team/product-manager-toolkit — for RICE prioritization of metric-driven features
  • Related: product-team/product-discovery — for assumption mapping when metrics reveal unknowns
  • Related: finance/saas-metrics-coach — for SaaS-specific metrics (ARR, MRR, churn, LTV)

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