ictbroadcast-mcp

A Model Context Protocol server for ICTBroadcast — the voice, SMS and fax broadcasting and call-center platform from ICT Innovations.

It lets an AI assistant monitor outbound campaigns — list them, check status, read summaries and per-call results — and, only when you turn writes on, start and stop them.

Install

npx -y ictbroadcast-mcp      # no install
npm install -g ictbroadcast-mcp

Requires Node.js 18 or newer.

Configure

Variable	Required	Default
ICTBROADCAST_BASE_URL	yes		Server base URL, without the /rest suffix, e.g. https://your-ictbroadcast
ICTBROADCAST_USERNAME	yes		API account username
ICTBROADCAST_PASSWORD	yes		Password for that account
ICTBROADCAST_MCP_ALLOW_WRITE	no	false	Unlock start/stop campaign (see Safety)
ICTBROADCAST_TIMEOUT_MS	no	30000	Per-request timeout
ICTBROADCAST_TLS_INSECURE	no	false	Skip TLS verification — self-signed test servers only

Claude Desktop example

{
  "mcpServers": {
    "ictbroadcast": {
      "command": "npx",
      "args": ["-y", "ictbroadcast-mcp"],
      "env": {
        "ICTBROADCAST_BASE_URL": "https://your-ictbroadcast",
        "ICTBROADCAST_USERNAME": "admin",
        "ICTBROADCAST_PASSWORD": "your-password"
      }
    }
  }
}

Tools

Read tools are always available:

Tool	What it does
ictbroadcast_list_campaigns	List campaigns (id and name)
ictbroadcast_campaign_status	Live status of a campaign (running, stopped)
ictbroadcast_campaign_summary	Totals: answered, failed, human vs machine
ictbroadcast_campaign_result	Per-call results (contact, response, AMD, DNC)

Write tools appear only when ICTBROADCAST_MCP_ALLOW_WRITE=true:

Tool	What it does
ictbroadcast_start_campaign	Launch a campaign — begins live outbound calling
ictbroadcast_stop_campaign	Stop a running campaign

Safety

The server is read-only by default. Starting a campaign begins live outbound calling and can cost real money, so ictbroadcast_start_campaign and ictbroadcast_stop_campaign are not registered at all unless you set ICTBROADCAST_MCP_ALLOW_WRITE=true.

How it connects

ICTBroadcast exposes a form-encoded RPC API at {base}/rest/<Method>. Each call carries the account username and password; the server sends those for you. There is no separate token to provision. (The ICTBroadcast REST API is bundled with the Service Provider edition.)

About

Built by Tahir Almas at ICT Innovations — the team behind ICTBroadcast, ICTContact, ICTDialer, ICTFax and ICTPBX. Learn more at ictbroadcast.com.

MIT licensed. Issues and PRs welcome at github.com/ictinnovations/ictbroadcast-mcp.